Accessibility Assistance Request

For select events, our Accessibility Squad is available to support guests with mobility needs from venue entry to their seats or designated areas.

If you require mobility assistance on the day of the event, please complete the form so we can plan how to support you effectively.

Please note:

• This form is for guests holding tickets who require mobility assistance only.
• It is not for ticketing, general accessibility questions, or FAQs.
• For full event details and general accessibility information, please refer to the event page or our accessibility page.
• Tickets must be purchased through Ticketmaster.

For assistance with accessible seating

All accessible seating requests are managed directly by Ticketmaster. 

If you are looking to purchase an accessible seat, or if you have already purchased tickets and need to move to accessible seating, please contact Ticketmaster’s dedicated accessible seating team, who can assist with these requests directly. 

Ticketmaster Accessible Seating (Australia)
Phone: 1300 446 925 - you can also contact Ticketmaster via live chat through the Ticketmaster app.